- Email: support@aqusoft.co
- Address: 8 The Green Suite R, Dover, Delaware 19901
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FAQs
Clearer Water. Healthier You!
FAQs
How to use the Faucet Filter?
Please check this explainer video for detailed guide –
Where can I find the installation guide for Faucet Filter?
Please check this out –
Where can I find the replacement cartridge for Faucet Filter?
We’re thrilled to let you know that AQUSOFT has launched its own replacement filters, tailored specifically for your Faucet Filter. These official cartridges are designed to provide a hassle-free and high-quality experience.
Why there is water in Hydrogen water bottle?
Each AQUSOFT product undergoes rigorous quality control checks to ensure top-notch performance and reliability. As part of this process, you may notice slight water residues in our Hydrogen Bottles. Rest assured, this is a result of our commitment to thorough testing, ensuring only the best products reach your hands.
How often should I change cartridge in shower filter or faucet filter?
3-6 months depending on the water quality.
Any tips for Faucet Filter installation?
There are few suggestions and tips based on customer feedback. Please find below –
- As per frequent customer feedback, it is recommended to use the rubber washer.
- Check your faucet’s specification before purchasing the Faucet Filter to ensure compatibility.
- Please unwrap the plastic cover from the cartridge, which is present inside the Faucet Filter.
Where can I find the installation guides and explainer videos?
Please check out our youtube channel for all the product related videos –
https://www.youtube.com/@aqusoft
How to register warranty?
Please check out our warranty page.
How to identify authorised seller of AQUSOFT?
Please buy from amazon.com and only from seller ‘Aqusoft’.
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At AQUSOFT, we believe clean water is a basic right. Our mission is to provide affordable, cutting-edge water products, from filtration to storage solutions, making pure water accessible to all. Clearer Water, Healthier You—join us for a clearer tomorrow!
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